Senior Business Analyst
Company: Maxor
Location: Overland Park
Posted on: May 4, 2024
Job Description:
Overview
The Senior Business Analyst represents operations / business
interests, partnering with business users, stakeholders, and
executives to gather and analyze detailed business requirements,
create business cases, and develop business process models. The
Analyst will identify and evaluate options that meet business
needs, support the management and realization of benefits to the
business, be aware of budget, resource, and time constraints,
evaluate requirements against business needs, and negotiate
conflicts between Stakeholders. The Analyst balances strategies
against what is functionally, technologically, and financially
feasible, and conducts meetings and presentations to share ideas
and findings. The Business Analyst leads with a "business" mindset
over an "IT" mindset, and is an advocate and voice for the entirety
of business requirements. The Analyst is a bridge between the
Business users, Operational and Business Executives, and/or
Clinical end users (Pharmacists) and the Technical team (Developers
and Testers, primarily).
Position Location
This is a remote-based position within the Continental US.
Our Company
Founded in 1926, Maxor is a leading, independent pharmacy solutions
platform that improves prescription drug affordability and
outcomes. Over time, Maxor has built a unique and complementary
suite of services and technology offerings that deliver clinical,
financial and strategic value to patients, payors and providers
across the pharmacy supply chain. Maxor has a proud heritage of
growth and innovation earned over the decades. Amarillo, Texas is
the legacy headquarters for Maxor, but our talent base is national.
We operate pharmacies and other business operation sites across the
United States with more than 1200 employees working from 42
states.
Why Maxor?
Pharmacies are essential to healthcare, with nearly 90% of the US
population living within 5 miles of one and seeing their pharmacist
an average of 12 times a year. Providing a positive patient
experience is crucial to ensuring patients adhere to their
therapies. - -At Maxor, we recognize that our employees are our
most valuable assets. We actively seek and retain talented
professionals who are mission-driven to improve healthcare outcomes
for patients. Our employees are essential to their own well-being,
finding fulfillment in meaningful work, competitive compensation,
diverse and inclusive teams, and limitless career possibilities. -
-With a workforce of 1,000+ and almost a century of pharmacy
experience, we offer the stability of a Fortune 500 company and the
energy and innovation of a startup. Our expertise and technology
support the entire pharmacy ecosystem, but our impact goes beyond
pharmacy services. -We enable pharmacy care.
Responsibilities
- Define and document company business functions and
processes.
- Consult with functional unit management and personnel to
identify, define and document business needs and objectives,
current operational procedures, problems, input and output
requirements, and levels of systems access
- Act as a liaison between departmental end-users and IT in the
analysis, design, configuration, testing and maintenance of systems
in support of business processes.
- Analyze the feasibility of, and develop requirements for, new
systems and enhancements to existing systems; ensure the system
design fits the needs of the users.
- Track and fully document changes for functional and business
specifications; write detailed universally understood procedures
for permanent records and for use in training.
- Create visually appealing / accurate wireframes and application
mock-ups.
- Identify opportunities for process optimization.
- Plan, organize and conducts business process improvement
projects.
- Assist in the preparation of proposals to develop new systems
and/or operational changes.
- Participates in user acceptance testing and testing of new
system functionality and releases.
- Provide end-user support at all levels.
- Collaborate with vendors and IT personnel to resolve
issues.
- Gather requirements and create functional
documentation.
- Document current and future state business processes.
- Develop a deep understanding of organizational functions to
identify gaps and areas of improvement.
- Work with cross functional teams and internal users to resolve
issues.
- Lead though influence to get work done across programs,
business units and company-wide initiatives.
- Work cross-functionally to solve problems and recommend changes
to technology solutions and/or business processes.
- Collaborate with the demand management team and other external
departments to lead the assessment and selection of technology
solutions and vendors, including the documentation and management
of proposal requests.
- Understand project objectives and benefits, documents the
business case and project charter, including scope, resources, and
initial budget. Share technical and administrative knowledge to
others.
- Drive project success via formal requirements definition,
solution design facilitation, and work with business and technical
teams to build detailed test scripts.
- Lead and manage testing on projects, including functional,
integration and user acceptance testing.
- Leverage several project management methodologies to ensure
predictable project success.
- Lead projects and/or system enhancements.
- Promptly report any allegations of impropriety to the
Compliance Department.
- Comply with Maxor's Ethical Business Conduct policy and Maxor's
Compliance Program
- Remain free from exclusion under the OIG and SAMS
Medicare/Medicaid lists.
- Perform other job-related duties as assigned
Qualifications
Education: Bachelor's degree and 3 years of work-related
experience, or Master's degree and 1 year of work-related
experience
Experience: - - - - - - - - - - - - - - - - - - - - - - - - - -
-
- 5+ years directly related to the duties and responsibilities of
the position
- 5+ years PBM, preferred.
- 5+ years developing Detailed Reports / Presentations /
Requirements
- 5+ years developing Use Case & Test scenarios, desired.
Knowledge, Skills, and Abilities:
- Deep understanding of Pharmacy Benefit Management (PBM)
business processes including Claims Adjudication, data related
processes (e.g. Eligibility data, Provider data, Drug data,
Formulary data, Drug Utilization reviews) and their
interconnections
- Deep understanding of related PBM standards from NCPDP. Strong
plus if candidate also understands CMS regulations related to
Medicare & state Medicaid Pharmacy programs.
- PBM domain expertise and strategic thinking to shape the
roadmap and enhance PBM strategic initiatives.
- Proven ability to capture requirements, document requirements,
and manage requirements using requirements management tools such as
Visio, PowerPoint, Excel, and Word formats. Ability to synthesize
requirements into user stories, decision tables, or another
pertinent format.
- Effective communication with stakeholders at all
levels.
- Excellent written communication skills to deliver technical
specifications and presentations.
- Fundamental analytical and conceptual thinking skills in order
to understand how business works.
- Ability to influence stakeholders and find acceptable
solutions.
- Demonstrated expertise in user testing methodologies and
successful project management.
- A proven track record of consistently meeting commitments and
deadlines.
- Excellent skills in planning, organizing, and managing time
effectively.
- Experience leading, developing and contributing to
high-performing teams.
- A history of leading and supporting successful
projects
- Experience with Agile Development Methodologies
- Ability to drive change and adapt to evolving
environments.
- Collaborative mindset
- Proactive and motivated to achieve results.
- Embraces modeling and prototyping processes.
WHY MAXOR?
Did you know that patients see their pharmacist an average of 12
times a year? Pharmacy is at the heart of healthcare. Come join
Maxor and make a direct impact on patients' lives. Improve your own
wellbeing with our robust benefits and flexible work environment.
At Maxor, you have a career with limitless possibilities and the
charge to make a difference. A company of 1,000 diverse people and
almost 100 years of pharmacy experience, we offer the stability of
a Fortune 500 company with the energy and innovation of a startup.
We provide services and technology that fuel the entire pharmacy
ecosystem, but we are more than pharmacy services. We enable
pharmacy -care.
WE OFFER: A diverse, progressive culture that supports a work from
home model, a "dress for your day" attire when working onsite, and
a collaborative, team oriented environment. Our industry leading
compensation and health benefits include:
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee friendly
plan design, including $850 individual annual medical deductible,
$25 office visit copays, Low biweekly premiums
- Company paid basic life/AD&D, Short-term and Long-term
disability insurance
- Rx, dental, vision, short-term disability, and FSA
- Employer-matched 401k Plan
- Industry leading PTO plan
- And MORE!
Maxor is an EOE, including disability/vets
Please apply online at: https://careers-maxor.icims.com/
Keywords: Maxor, Overland Park , Senior Business Analyst, Professions , Overland Park, Kansas
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