Front Office Specialist

Company: CenterWell Primary Care
Location: Grandview
Posted on: May 28, 2023

Job Description:

Description

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

We have over 215 clinics nationwide and counting - come join us.

Responsibilities

CenterWell is seeking a Front Office Specialist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality. Front Office Specialist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.

• Welcomes patients and visitors.
• Assists patients, answering patients' questions.
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
  
  Required Qualifications
  
  • 1+ years' experience in a patient-facing or customer facing position within a medical office or healthcare setting.
  • Familiarity with care and well-being resources, or ability to research and obtain information.
  • Excellent customer service and phone etiquette.
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • Willing to travel to nearby clinics to help when needed.
    
    Preferred Qualifications
    
    • 1+ years of experience in a Physician office setting
    • Experience with EMR's
    • Knowledge of medical terminology
    • Experience with Senior population
    • Knowledge of Managed care and Medicare
      
      Working hours: Will be between the hours of 8am-5pm Mon-Fri
      
      Additional Information
      
      • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
      • Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters.
      • Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
        Alert
        
        CenterWell, is a subsidiary of Humana, value's personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.
        
        Scheduled Weekly Hours
        
        40

Keywords: CenterWell Primary Care, Overland Park , Front Office Specialist, Administration, Clerical , Grandview, Kansas