Site Service Representative
Company: Advanced Technology Services
Location: Topeka
Posted on: January 16, 2026
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Job Description:
Founded in 1985, ATS is a company with a presence in the United
States, Mexico and the United Kingdom. We are professionals in
Industrial Maintenance and we make factories run better. Fundada en
1985, ATS es una empresa con presencia en los Estados Unidos,
México y el Reino Unido. Somos profesionales en mantenimiento
industrial y hacemos que las fábricas funcionen mejor. Principal
Duties/Responsibilities: · Implements standard ATS processes for
the customers’ repairable parts management and identifies
opportunities for process improvement at customer site(s) ·
Identifies, captures, and processes repairable parts at the
customer’s site(s) · Maintains warranty information for all
repairable parts at the customers’ site · Serves as the liaison
between the repair service centers and the customer(s), providing
on-site customer service to include tasks such as providing quotes,
securing customer approval, and updating both parties on status of
repairs · Documents and presents cost savings opportunities to the
customer(s) · Develops relationship with key customer employees and
uses knowledge to grow business within the site(s) · Prepares and
presents metrics and reporting to customer(s) and manager
Knowledge, Skills, Abilities, & Behaviors Required: · High school
diploma or GED · Previous experience working in a factory
environment · Strong customer service skills · Basic sales and
persuasion skills · Ability to recognize part numbers and to
distinguish among different types of parts on a basic level ·
Proficiency with computers and basic inventory/maintenance
applications · Familiarity with process improvement methodologies,
such as Six Sigma or Lean Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly
required to sit, reach with hands and arms, and talk or hear. The
employee is occasionally required to stand, walk, climb or balance,
stoop, kneel, crouch, or crawl, or sit for long periods of time.
The employee may occasionally lift and/or move more than 50 pounds.
The employee is regularly required to use close vision. Work is
typically performed in a factory environment and is usually very
loud. In the factory environment, the employee may be exposed to
hazardous materials and/or greasy or slippery factory floors. ? ATS
believes in fair and equitable pay. Please note that actual
salaries may vary within the range, or be above or below the range,
based on factors including, but not limited to, education,
training, experience, professional achievement, business need, and
location. We also offer market leading benefit programs including
Medical, Dental and Vision plans, PTO, a 401k retirement plans with
employer matching, tuition reimbursement, and more. Pay Range
$23.98 — $30.65 USD ATS is committed to providing equal employment
opportunities in all aspects of employment to all applicants and
employees without regard to age, color, race, religion, sex
(including pregnancy, gender identity, and sexual orientation),
national origin, disability, veteran status, genetic information,
or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en
todos los aspectos del empleo a todos los solicitantes y empleados,
independientemente de su edad, color, raza, religión, sexo
(incluido el embarazo, identidad de género y orientación sexual),
origen nacional, discapacidad, estatus de veterano, información
genética u otro estatus legalmente protegido. Revisión de la
política de privacidad aquí here.
Keywords: Advanced Technology Services, Overland Park , Site Service Representative, Engineering , Topeka, Kansas
