Practice Manager of Operations - 64183
Company: MY DENTIST
Location: Grandview
Posted on: August 5, 2022
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Job Description:
Practice Manager of Operations
MyDentist - Grandview is looking for a Practice Manager of
Operations to join our team.
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care
for our patients, we must hire and grow leaders who will support
the business needs of each supported dental office and foster a
strong team building culture. As a Practice Manager of Operations,
you ll work in an environment that encourages learning, team
cohesion, and puts patients first.
As a Practice Manager of Operations , you ll be a valued business
partner to the Doctor. This hard-working and motivated leader will
help guide and support our team as they provide the best patient
care to the community. At Heartland Dental, our goal is to hire and
grow leaders who will support the business needs of each supported
dental office and foster a strong culture of camaraderie and
support. This is where patients come first, and continuous learning
is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all
PMO Training needed to develop technical, commitment and leadership
skills
* Develop and pursue annual top 10 business goals and 16 personal
development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved
through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus
philosophy through synergy meetings monthly, team meetings weekly,
and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving
their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning
huddles and weekly touch points discussing communication,
connection and support needed
* Commit to serving as a business partner for the Doctor
collaborating and developing quarterly and annual financial
goals
* Help Doctor prioritize, plan and block schedule for CE through
Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to
monitor progress
* Identify and support future team growth by selecting candidates
(BA, DA, Hygienists) that are an 80% match for both the position
and the practice
* Partner with Doctors to identify skills needed for open positions
and proper selection team within the practice
* Successfully onboard new team members through partnerships with
recruiting and support office
* Support team members to prioritize and plan their training
through Core Essentials and beyond for growth in their roles
What You ll Gain
* Competitive benefits including health insurance and retirement
savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop
your full potential and be a true business partner to our supported
Doctors
* Access to an expansive network of mentors and networking
opportunities
* Top quality technology to assist in your daily responsibilities
to allow for more efficiencies to deliver exceptional patient
care
Minimum Qualifications
* Associate s or Bachelor's degree or 3 - 5 years leadership
experience (in a professional office, hospitality, retail, banking,
medical, etc.)
* Experience working in a fast-paced and customer-centric
environment
* Ability to analyze processes and information, identify problems
and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict
resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts
receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or
without reasonable accommodation. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person
once conditions allow) periodically throughout the year (some
travel will eventually be involved)
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support
Organizations, Heartland Dental provides exceptional service to its
more than 2,300 supported doctors in 38 states and over 1,400
supported offices. Each Heartland Dental supported office is unique
to the community and the patients they serve. Supported Doctors are
the leaders of their practice and set forth their own clinical care
philosophies. With the largest network of doctors, we are founded
by a doctor for doctors with a mission to support dentists and
their teams as they deliver the highest quality dental care and
experiences to the communities they serve while providing
exceptional careers and creating value for our stakeholders.
At Heartland Dental, we re committed to living our core values
which promote diversity and inclusion. We provide all employees and
applicants for employment the protections of federal, state, and
local laws affording equal opportunity in employment.
COVID-19: The Company and supported offices comply with all local,
state and federal regulations. Employment is contingent upon an
individual's continued compliance with regulations and Company
policy, including COVID-19 vaccination or testing.
Keywords: MY DENTIST, Overland Park , Practice Manager of Operations - 64183, Executive , Grandview, Kansas
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