Shift Manager - BluHawk
Company: Andy's Frozen Custard Corporate Llc
Location: Overland Park
Posted on: May 8, 2024
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Job Description:
Job Summary:The Shift Manager supports the crew in directing the
daily operations of their Andys store in support of the Mission,
Values and Culture while role modeling Andys Standard of
Excellence. The Shift Manager assists in ensuring compliance with
company standards in all areas of operations to include but not
limited to: product preparation and delivery, customer service,
facilities maintenance and financial accountability. This role
accomplishes these objectives by actively training and coaching
talent and running shifts to achieve key results in Custard, Crew,
and Customers.To be considered for this position you must be at
least 18 years of age and have at least 6 months of management
experience, quick service preferred.Benefits for Full Time
Employees (30+ hours/week):Health, Vision, and Dental
InsurancePrincipal Life InsurancePet Insurance401K with 4%
MatchingDependent Care FSAPaid Time OffEssential Duties and
Responsibilities:Custard:Ensures the correct inventory levels are
met per shiftOperates custard machines and ensures high quality
product is producedEnsures all custard/food items are prepared
according to Andys standards of quality, consistency, and
timelinessCompletes designated Food Safety and Training programs as
prescribedCrew:Responsible for driving key performance indicators
to drive sales and transaction growthMaintain a calm demeanor
during periods of high volume or unusual events to keep store
operating to standardAssist with new employee training through
positive reinforcement (Responsible for monitoring training and
development of new employees on shift)Create a positive and
professional work environment by providing clear, specific, timely
and respectful feedback to all crew and managersAs a key holder,
execute store operations during scheduled shifts, including opening
and closing dutiesEffectively lead the store and provide direction
to crew when the GM and AGM are not presentFollow and reinforce
Andys operational policies and proceduresFollow and reinforce Andys
Dress Code and Personal Appearance PolicyCustomer:Deliver legendary
customer service to all customers by using a customer comes first
attitudeUtilize operational tools to achieve maximum operational
efficiency, i.e., Drive times, food costs, labor costs, etc.Always
maintain all health and safety regulationsThe above cited duties
and responsibilities describe the general nature and level of work
performed by people assigned to the job. They are not intended to
be an exhaustive list of all the duties and responsibilities that
an incumbent may be expected or asked to perform.Education and
Experience Requirements:Previous Experience: 6+ Months Management
and/or Andys experienceMust be 18+ years of
ageKnowledge/Skills/Abilities:Must have reliable transportation to
and from workCan manage cash according to cash handling and banking
policiesMust be able to work late nights (as late as 1am),
weekends, as well as some holidaysMust be able to manage,
effectively, in a fast-paced environmentMust be able to take
direction and delegate responsibilitiesMust be able to use touch
sensitive POS SystemStrong Interpersonal skillsAbility to maintain
the Andys culture/values at all times, even during moments of high
stress#KC123by Jobble
Keywords: Andy's Frozen Custard Corporate Llc, Overland Park , Shift Manager - BluHawk, Executive , Overland Park, Kansas
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