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Information Technology Specialist II

Company: Taylor Forge Engineered Systems
Location: Paola
Posted on: May 15, 2022

Job Description:

Job Summary: Under the direction of the Information Technology Manager, the Information Technology Specialist II is responsible and accountable for installing, maintaining, and troubleshooting server hardware and software. Position assists Information Technology Manager in installing, maintaining and troubleshooting network software and equipment. Job Requirements:Main Duties/Responsibilities: -Demonstrate the company's core values. -Ensure a safe working environment is maintained at all times. -Under direction of IT Manager, manage server operations including but not limited to server upgrades, software updates, new installations, anti-virus / anti-malware software installation and monitoring, log reviews, etc. -Provide support to end users to resolve server connectivity issues (permissions, configurations, etc.) -Document work performed in Helpdesk ticketing system -Perform routine preventative maintenance on server hardware, applications, and software. -Install, update, and maintain MS SQL databases -Maintain Server inventory list and Asset Tags for all servers and network related IT equipment -Be well versed on all TFES hardware, applications, software, and network infrastructure. -Assist with providing support to end users to resolve PC issues (hardware, software, printing, etc.) -Assist with installing, updating and maintenance of network equipment -Assist in review of current information technology equipment, applications, processes, procedures, and guidelines to identify opportunities for improvement. -In concert with the Engineering Group, assist IT Manager with investigating and implementing new engineering applications that will improve productivity and data integrity. -Provide timely support for engineering software applications, including updates and troubleshooting -Assist in conducting information technology orientation and training for new hires and assist all users in understanding and applying the company supplied applications and technology -Assist in ensuring compliance with all software licensing agreements. -Assist in monitoring and testing the security of all technology.Qualifications:Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to: Education/ Experience -Bachelor's degree in computer science or a related field or equivalent related experience required. -2-4 years minimum of Help Desk / Technical Support strongly preferred -2-4 years minimum MS SQL experience strongly preferred -Server+ and/or Network+ required, or must obtain within first (12) months of employment -MS Active Directory experience required

Keywords: Taylor Forge Engineered Systems, Overland Park , Information Technology Specialist II, IT / Software / Systems , Paola, Kansas

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