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Sr Manager, Product Management & Transformation

Company: T-Mobile
Location: Overland Park
Posted on: June 1, 2024

Job Description:

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!The Senior Manager, Product Management within the Finance, Procurement & Supply Chain (FP&SC) organization will play a pivotal role in driving a product mindset within the Elevate Transformation and supporting the overall Transformation Delivery Leadership team. This leader will support strategy development and execution for the overall delivery of Elevate program and will guide and curate the Elevate Product Management team that is embedded in the different Elevate functional workstreams. This role will serve as a thought leader throughout the major phases of the Oracle Enterprise Resource Planning (ERP) program will drive accountability and results amongst the teams involved. This Sr Manager must be comfortable working in a complex program, experienced in Product Management, and able to drive transformative change.Responsibilities: Strategy

  • Works in collaboration with Director to develop strategy, plan, goals (outcomes) for the program phases.
  • Drive cross-functional alignments with various teams inside and outside of the program.
  • Analyze current challenges of the program and create strategies for mitigation; present and align on recommendation and then lead execution of mitigation.
  • Parter with the functional workstreams and central value team to understand the value outcomes of the program; support identification and monitoring of Key Performance Indicators (KPIs) to measure success and quality.
  • Understand transformational objectives and support budget development efforts for the ensuing year based on scope, outcomes, and constraints.Product Management
    • Drive product management standards within the Elevate product management resources.
    • Ensure consistency of deliverables and depth of content across the Elevate functional workstreams including vision materials, capability-based roadmaps, capability and feature definition, user story and success criteria documentation, linkage to business process enablement, and full traceability of key artifacts throughout the program lifecycle.
    • Partner with the enterprise tools teams to ensure correct and timely use of key product and delivery toolsets including Planview, Jira and others.
    • Establish connection with the product vendors and participate in the feedback loop on product roadmap opportunities and value to T-Mobile.
    • Drive thought leadership on the connection of capabilities and features to agreed-upon value in the Elevate business case; use value connection to ensure proper prioritization of capabilities in each release.Project Management
      • Coordinate with multiple impacted teams to drive thoughtful project planning for delivery.
      • Provide guidance to vendors and FTEs on delivery approach, timelines, risks, issues, opportunities, and decisions.
      • Support issue resolution across teams by building relationships, completing analysis and driving decisions.
      • Build materials for team and executive consumption on key topics.Team Development
        • Lead a team consisting of Product Managers and Business Analysts that are part of the core functional workstreams inside the ERP+ program.
        • Provide regular coaching and development to the team members focusing on growing capabilities and delivering value to the program.
        • Build cross-functional relationships to support healthy collaboration across the ERP+ program teams.
        • Manage teams to achieve results by providing appropriate direction and support.
        • Conduct regular performance reviews and career progression conversations.
        • Interview and hire qualified team members, both FTEs and Contractors.
        • Support team in creating training and career development plans and ensures assignments with increasing levels of responsibility are given to staff.Qualifications:
          • Experience in delivering large and complex business process and technology programs.
          • Proven ability to communicate with leadership effectively, while employing a high degree of collaboration and influence across teams.
          • Experience working in and functional knowledge of Finance, Supply Chain and/or Procurement business organizations, processes, and technologies.
          • Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
          • Experience working in agile and waterfall delivery methodologies and relevant toolsets.
          • Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data.
          • Experience with Agile backlog / project management tools.
          • Experience with ERP implementations a plus.
          • Ability to develop high quality deliverables, including oral, written and PPT presentations for executive communications.
          • Ability to negotiate between teams and reach consensus and support.Experience and education requirements:
            • Bachelor's degree in a business field; master's degree a plus
            • 4-7 years of experience managing teams of 5+ resources
            • 10+ years of combined Product Management and Transformation experience
            • Telecommunications industry experience a plus* At least 18 years of age
              * Legally authorized to work in the United States

              Travel Required (Yes/No):Yes

              DOT Regulated:
              DOT Regulated Position (Yes/No):No
              Safety Sensitive Position (Yes/No):NoAt T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering---medical, dental and vision insurance, a flexible spending account, 401(k), employee stock---grants, employee stock purchase---plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about---2.5 weeks for new part-time---employees annually - paid parental and family leave,---family building benefits, back-up care, enhanced family support, childcare subsidy,---tuition---assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits,---check out---.--- Never stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, Overland Park , Sr Manager, Product Management & Transformation, IT / Software / Systems , Overland Park, Kansas

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