Operations Supervisor
Company: National Express LLC
Location: Bucyrus
Posted on: June 23, 2022
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Job Description:
Description National Express LLC (NELLC) is the North American
subsidiary of National Express Group, PLC, one of the premier
transportation firms in the United Kingdom. We operate across 34
states and three provinces. All organizations share a strong
commitment to provide the highest level of transportation safety,
quality transportation, outstanding customer service and positive
employee relations. National Express School (NEXS) operates more
than 22,500 school buses, serves more than 550 school districts in
31 states and three provinces, and transports more than 1.3 million
students on a daily basis. National Express Transit (NEXT)
operations transport more than 22 million passengers annually with
more than 2,800 vehicles. National Express Shuttle (WeDriveU)
serves more than nine million corporate and university passengers
annually. NELLC's corporate headquarters, located in Lisle,
Illinois, houses the administrative and corporate support functions
for the organization. Our 290 local customer service centers (CSCs)
are supported by regional operations teams located throughout North
America. Learn more at nellc.com. Responsibilities: Provides
overall CSC operational leadership by directing student
transportation services, driver training and vehicle maintenance
programs to support the operating plan and overall business goals.
Provides staff leadership by promoting and ensuring safe, efficient
and effective operations Monitors staff training requirements and
ensure all employees obtain the required skills and abilities to
perform their job assignments. Sets performance expectations,
coaches and counsels all direct reports in an effort to meet
operational expectations; administers employee discipline as
necessary. Ensure overall compliance with Company policies and/or
processes. Escalate violations of policy and procedures with
General Manager and/or Corporate personnel. Oversees compliance
with state and district regulations Attends meetings with School
District Representatives and represents company in professional
manner Prepares and submits required customer-related reports in a
timely manner. Documents and manages customer or employee
complaints and review customer survey data Responsible for
knowledge of CSC contracts and accompanying operational
requirements. Collects and audits employees' time sheets. Manages
direct and indirect hours to ensure budget requirements are met and
collects and audits employees' time sheets as needed. Examines and
reviews the daily exception report. Approves all expenditures in
accord with company guidelines. Ensures the effective utilization
of vehicles. Oversees the optimization of vehicle routing Company
name is: Durham School Services Qualifications High School diploma
or equivalent. Some college preferred. 5 years' work experience
required, with 3 years in ground transportation industry preferred;
this can be waived with a minimum of 1-year supervisory experience.
College education can be substituted for up to 2 years required
work experience. Supervisory experience preferred; specifically
experience supervising/training a driver workforce Strong working
knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint,
etc.) and transportation related software Strong leadership skills
and interpersonal skills Strong organizational and group
presentation skills Well-developed multi-tasking and time
management skills Possess a valid Commercial Driver's License with
appropriate endorsements Bi-lingual abilities a plus At National
Express our goal is to be a diverse workforce that is
representative of the communities we serve. All employment
decisions are based on business needs, job requirements and
individual qualifications, without regard to race, color, religion,
sex, pregnancy (including childbirth, lactation and related medical
conditions), national origin, age, physical and mental disability,
marital status, sexual orientation, gender identity, gender
expression, genetic information (including characteristics and
testing), military and veteran status, and any other characteristic
protected by applicable law Key Words : Operations Supervisor,
Operations Manager, Transportation Supervisor, Transportation
Manager, Bus, Buses, School Bus, School Buses, Student, Students,
Passenger, Passengers, Transportation, Special Needs
Transportation, Logistics, Operations, DOT, Transport, Route,
Routing, School, Public School, Field Trip, Field Trips, Charter,
Charters, Safety, Passenger Safety, NAPT, VersaTrans, Synovia,
Edulog, CMF 88, 88M, 88N, 88Z Company name is: Durham School
Services Job: Operations Field Primary Location: United
States-Kansas-Overland Park-Blue Valley, KS Work Locations Blue
Valley, KS (6700_Blue Valley, KS)7321 W. 135th StC/O DURHAM
6700Overland Park, 66223 Organization United States Bus Schedule
Full-time Employee Status Regular Job Level Team Leader/Supervisor
Travel No Req ID: 222049
Keywords: National Express LLC, Overland Park , Operations Supervisor, Other , Bucyrus, Kansas
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