Claims Adjuster

Company: Cartwright Companies
Location: Grandview
Posted on: September 19, 2022

Job Description:

Cartwright Companies is a third-generation family-owned business located in the Kansas City-area suburb of Grandview, MO. The Cartwright family began providing moving services in 1934 with a determination to provide quality service with integrity. Today, 88 years later, the Cartwright Companies and its subsidiaries are leading suppliers of global mobility, relocation, and moving services to the United States military, federal agencies, and private companies.Our longevity is due in large part to our commitment to hire, train, and retain the best employees. We continually search for career-minded, team-oriented individuals who thrive in a fast-paced, family-friendly environment.Cartwright's flexible schedules, competitive pay, excellent benefits offerings, robust wellness/wellbeing program, and employee-appreciation events testify to our belief that our employees are indeed our greatest asset.Position summary: Reviews, investigates and adjudicates claims filed against the company while following the rules and regulations outlined by contracts and service agreements.Essential Duties: Investigates claims against insurance or other companies for property loss or damages; determines extent of company's liability and attempts to adjudicate the claim while following the guidelines established by the governmental agency or contract. Analyzes and answers inquiries regarding claim adjudication, including method of payment, co-pay or deductible amounts, and/or reason for denial. Requests all information from internal or outside sources to ascertain completeness and validity of claim including coordination of benefits information. Communicates with military members and claims offices to negotiate fair and reasonable settlement for all companies. Invoice responsible agents, insurance companies, and government accordingly by providing all required and necessary documentation. Set up repair, inspection and tracing upon request for all companies. Monitor open claims and inspections as well as provide weekly report of claims processed for each company. Demonstrate and live out positive, respectful and engaged behavior toward coworkers, customers, vendors and our Company on a daily basis.Skills: Ability to read and interpret documents such as procedure manuals and contracts. Ability to write routine reports and correspondence. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Strong communication and negotiation skills. Organization and research skill required.Attributes: Ability to communicate with empathy, patience and clarity via phone and email. Ability to remain calm when being verbally pressured and challenged by customers.RequirementsExperience and Education: Required Education and experience: High school diploma/GED with 4 years progressively responsible claims adjudication experience working in a fast-paced environment.Preferred Education and experience: Associate degree in a business related field and two years of progressively responsible claims experience in the transportation industry.Benefits

• 401(k)
• Health/Dental Insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Life insurance
• Paid time off
• Vision insurance

Keywords: Cartwright Companies, Overland Park , Claims Adjuster, Other , Grandview, Kansas