Patient Access Representative

Company: Olathe Medical Center
Location: Paola
Posted on: November 21, 2022

Job Description:

Job Summary: We welcome you to join the Patient Access team as a Patient Access Representative at our Miami County Medical Center . You will be r esponsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Minimum Requirements: + High School or GED Minimum + Any Job Related Experience Minimum + Previous Healthcare Experience Preferred Key Responsibilities: + Utilizes work time effectively and efficiently to maximize productivity. + Regularly attends and consistently participates in scheduled meetings. + Focuses on the patient. Demonstrates positive customer service practices at all times. + Effectively communicates issues and/or concerns in a positive manner. + Displays flexibility and support during implementation of all new systems and processes. Benefit Highlights: + Medical/Vision/Dental + 403b Retirement Plan with 3% company match + 5 days of Paid Parental/Adoption Leave + $5k in Adoption Assistance per child + Paid Sick Leave + Accrued PTO + Life Insurance + Employee Assistance Program + Voluntary Benefits, including: Life, Accidental Death or Dismemberment, Critical Illness, Long-term Disability, Short-term Disability, Hospital Indemnity, Pet, Identity Theft and Legal Insurance + Collaborative professional work environment + Reduced cafeteria rates (OMC location only) + Tuition Reimbursement so you can achieve your educational goals (up to $5,250/year) Disclosure: Benefits eligibility may vary based on position. Why Top Talent Join Olathe Health? Our mission is to help people through healing, health and happiness. Top performers want to be a part of something special---something with a purpose. We want the best and brightest health care professionals who are focused on providing compassionate, personalized care. And we are committed to continue to give our associates growth and developmental opportunities while providing a safe, inclusive and welcoming work environment to do their best work. We all strive to help each other as a team to deliver the best patient care possible. At Olathe Health, we believe that if we take care of our people, they will take care of everything else. From our modest beginnings with a 30-bed hospital in 1953 to a dynamic, regional health system with more than 2,400 associates today, Olathe Health continues to grow to meet the needs of our patients and the community. The system consists of Olathe Medical Center, Inc. (OMCI), Miami County Medical Center, Inc. (MCMC), and Olathe Health Physicians, Inc. (OHPI), a large physician corporation with 38 locations. The system offers a wide range of services and specialties for individuals in all stages of life, from primary care, pediatrics and maternity care to specialties, including oncology, surgery, orthopedics, spine, cardiology, home health and hospice. Several of our most recent honors as a system include: + Fortune/IBM Watson Health named OMC one of the 2021 Top 100 Hospitals. + The Centers for Medicare & Medicaid Services (CMS) awarded OMC and MCMC four-star ratings in 2021. + One of Ingram Magazine's "2020 Best Companies to Work for" (large employer category) and one of the "Best Hospitals in Kansas for Nurses" (according to nurse.org). Great things are happening at Olathe Health and we would love for YOU to join our team today!

Keywords: Olathe Medical Center, Overland Park , Patient Access Representative, Other , Paola, Kansas