SYSTEMS ENGINEER - VMWARE

Company: Tyler Technologies
Location: Overland Park
Posted on: September 1, 2024

Job Description:

Systems Engineer - VMware
Apply Online We are looking for a results-driven VMware engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support. To ensure success as a VMware engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.
Location
Overland Park, Kansas
Responsibilities

• Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution.
• Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures.
• Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS.
• Manage and administration of multiple Cisco UCS Domains.
• Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance.
• Drive root cause analysis and provide feedback to improve architecture changes.
• Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner.
• Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed.
• Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction.
• Participate in an on-call rotation.
• Participate in team meetings, share knowledge with team, and provide input.
• An ability to learn new technologies quickly, good time management skills, along with strong documentation skills.
• Good communication skills both written and verbal.

Keywords: Tyler Technologies, Overland Park , SYSTEMS ENGINEER - VMWARE, Other , Overland Park, Kansas