Customer Service Agent
Company: Chris Castanza Insurance Agency
Location: Grandview
Posted on: August 5, 2022
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Job Description:
Here at the Chris Castanza Agency, we are looking for someone
who enjoys helping others, likes to talk to people, is friendly and
high-energy - Someone who wants to make a difference in our
city.
We are an award-winning team, in the top 1% of the industry
nationwide! Our Agency has received countless accolades for care
and service, and our world-class training has brought hundreds of
individuals to success.
--- No experience required
--- $500 signing Bonus for those that get licensed!
--- 401k / Roth IRA options!
--- Our hours are 8 am - 5 pm Monday through Friday.
--- No weekends or Holidays
--- Flexible hours
--- Starts out Hourly + Bonuses, moves to Base + Commissions
--- Free leads and leads credits--
--- No work-from-home positions are available
Responsibilities:
--- Keep track of customer accounts and make updates with new
account information as necessary
--- Identify common customer issues and bring them to the attention
of the team
--- Follow scripts when managing challenging customer issues and
escalate to the appropriate party when needed
--- Interact with the sales lead to maintaining and improving
service and product knowledge
--- Reply to incoming calls from customers including products and
service questions, general information, and complaints
Qualifications:
--- Able to pivot quickly
--- Solutions-oriented
--- Humble and coachable attitude
--- High school diploma, G.E.D. or equivalent
--- Must be able to pass a background check
--- Get Insurance License and once licensed, sell your
appointments
About Company:
At the Chris Castanza Insurance Agency, we are looking for someone
who enjoys helping others, likes to talk to people, is friendly and
high-energy - Someone who wants to make a difference in our
city.
Chris Castanza leads one of the fastest-growing insurance agencies
in the country. He was nominated for Personal Lines Agent of the
Year twice. His agency is well known for its team approach to
business. Chris is a highly sought-after speaker and trainer on
accelerating growth in agencies across the nation. His practical
and motivational style balances education with enlightening
stories. Chris has coached teams and small businesses across the
country with a focus on elevating the vision of the organization,
developing the talent within teams, and creating frameworks for
perpetual success.
Find his book on Amazon: 'The Great Game of Insurance.'
Keywords: Chris Castanza Insurance Agency, Overland Park , Customer Service Agent, Sales , Grandview, Kansas
Click
here to apply!
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