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Senior Director, Software Engineering - IT Sales Systems

Company: Clarivate Analytic
Location: Overland Park
Posted on: September 17, 2023

Job Description:

We are seeking a highly skilled and experienced Senior Director of Sales Systems to lead our IT department's sales systems function. As the Senior Director, you will be responsible for overseeing the strategic planning, development, implementation, and management of our sales systems and technologies. This role requires a strong background in sales systems, exceptional leadership abilities, and expertise in leveraging technology to enhance sales operations and drive revenue growth.About You - experience, education, skills, and accomplishments

  • Bachelor's degree in Information Technology, Business Administration, or a related field. A master's degree is preferred.
  • Minimum of 7 years of experience in sales systems management, with progressive responsibility and leadership in a corporate sales or IT environment.It would be great if you also had . . .
    • Strong knowledge of sales systems, including CRM platforms (e.g., Salesforce, Microsoft Dynamics), sales automation tools, sales analytics, and related applications.
    • Proven experience in leading system implementations, integrations, and customizations within a sales function.
    • Excellent leadership and people management skills, with a track record of building and developing high-performing teams.
    • Strong project management capabilities, with the ability to manage multiple projects simultaneously and drive them to successful completion.
    • Proven ability to translate complex sales and technical concepts into actionable recommendations.
    • Strong understanding of sales processes, customer lifecycle, and sales enablement strategies.What will you be doing in this role?
      • Strategic Planning: Develop and execute a comprehensive strategy for sales systems that aligns with the organization's sales goals and objectives. Identify opportunities for system improvements, automation, and data-driven insights to enhance sales processes and drive revenue growth.
      • Systems Management: Oversee the selection, implementation, integration, and maintenance of sales systems, including customer relationship management (CRM) platforms, sales automation tools, sales analytics, and related applications. Ensure the systems are properly configured, optimized, and compliant with industry standards and data privacy regulations.
      • Process Optimization: Collaborate with sales and cross-functional teams to streamline sales processes, workflows, and data management through system enhancements. Continuously assess existing systems and procedures to identify areas for improvement, scalability, and efficiency.
      • Team Leadership: Build and lead a high-performing sales systems team. Provide mentorship, guidance, and performance management to team members. Foster a collaborative and innovative culture, promoting professional growth and knowledge sharing.
      • Business Partnership: Collaborate closely with sales executives, stakeholders, and IT teams to understand business requirements, sales strategies, and challenges. Serve as a trusted advisor, providing insights and recommendations on leveraging technology to enhance sales effectiveness, customer engagement, and overall sales performance.
      • Compliance and Risk Management: Ensure sales systems adhere to regulatory compliance, data privacy regulations, and internal controls. Stay updated on industry best practices, emerging technologies, and regulatory changes relevant to sales systems and data management.
      • Project Management: Lead system implementation projects, including CRM system upgrades, integrations, and customizations. Develop project plans, manage timelines, allocate resources, and monitor progress to ensure successful and timely project delivery.
      • Vendor Management: Collaborate with vendors and third-party service providers to negotiate contracts, manage relationships, and oversee service level agreements (SLAs). Evaluate vendor performance and make recommendations for vendor selection or changes.About the TeamThe Enterprise Services team ensures the performance and availability of critical business systems while optimizing technologies to align with business processes, including transformation and integration activities. Enterprise Services is committed to accelerating delivery while making sure that all implementations bring value and avoid unintended consequences.Hours of Work
        • Full time, permanent
        • Hybrid working model on-site 1-3 days/week
        • Must live within a commutable distance to our Overland Park, KS office locationClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

Keywords: Clarivate Analytic, Overland Park , Senior Director, Software Engineering - IT Sales Systems, Sales , Overland Park, Kansas

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